beehivesaccessories web store FAQ section

Unfortunately, we do not accept returns unless damaged or broken at the time you receive your product. You must notify Beehive accessories within 3 days of receipt of the Damaged or Defective Items for return authorization. How ever we will refund your money if a product is out of stock or an error on our part. Items returned for exchange with authorization will be subject to a 20% restocking fee and all shipping charges. If you have to return an item no new item will be shipped out until we receive the item back or you send us a tracking notice so we will know the item is on it's way back to us.

Unclasped we measure end to end, Therefore the length on one side would be approximately half of the drop that is listed in the description of our products. Need a longer or shorter pieces? Send us an email and we maybe able to make the necessary adjustments.

You will receive an order confirmation via email. Check your SPAM folder sometimes your SPAM filter can be a bit sensitive! You can also check your credit card statement to see if there is a pending charges. If you are still curious don't hesitate to contact us by email.

If you would like to change your order, please contact us by email at [email protected]. All orders must be change before shipping once a order is shipped it cannot be change, make contact no later than 24 hours after the order is placed.

If you like to cancel your order please contact us by email at dutchess [email protected] no later than 24 hours after the order is placed.

Refresh your browser cache as a first step. It is always a good idea to verify that your shipping and contact information entered correctly as well. If you are an international customer. You may need to contact your credit card company directly to ensure they will allow the charge to be processed. If you are still experiencing a problem placing your order online please contact us by email at [email protected]

One currency is stated in US Dollars; however, through our credit cards including Visa, MasterCard, Discover and American Express .

Orders are custom-made and are made at the time they are ordered, Please allow 3 to 4 business days for your item to be made packaged and mailed. There are exceptions to this policy as during the Christmas season .(December 1-December 23) When items are made and shipped within 3 days of receipt of order. All orders are shipped via USPS Priority Mail at a rate of $8.95 unless otherwise noted.

We accept payment through PayPal, as well as major credit cards including Visa, MasterCard, Discover and American Express.